Technical Support Learnership

About

Description

Our client is committed to achieving equity in the workplace and as such preference will be given to: African Females with a disability, African Males with a disability, Coloured Females with a disability, Coloured Males with a disability, Indian Females with a disability, Indian Males with a disability, White Males with disability and White Females with disability.

Responsibilities

• Diagnose and resolve hardware, software, and network-related problems for end-users
• Provide step-by-step guidance to customers or internal users on resolving technical issues
• Respond to technical queries via phone, email, or chat
• Help users install and configure software and hardware
• Train users on system usage, offering guidance on IT tools and technologies
• Set up computers, printers, and other peripherals for new employees or system upgrades
• Assist with the configuration of network settings and software installations

Qualifications

• Must have minimum Grade 12
• Must be living with a permanent disability
• Basic computer literacy
• Must have a valid South-African ID, proof of disability from a Specialist and proof of highest qualification achieved
• Must not be engaged in another learnership opportunity
• Must be willing to participate in both the structured learning and workplace activities
• Must be available to start learnership in January 2025

Application instructions:

• Click on Apply and Complete Application form